Closed, back open on monday from 8h to 12h and from 13h to 18h - +32 (0)9 355 74 26 - info@welda.be

Privacy policy

Welcome to the Welda website (https://www.welda.be). This website is managed by Welda NV. We (Welda NV together with its direct and indirect subsidiaries, affiliated companies and all separate legal entities) attach great importance to your privacy and want to ensure that your personal data is processed securely. This privacy policy, which complies with GDPR guidelines, explains how we collect, use, share and protect your data.

This privacy statement describes what information we collect about the customers in our showroom, the customers we visit, prospects, and visitors to www.welda.be, www.welda-machinery.com, https://jobs.welda.be and others websites and mobile apps operated by us, gift card purchasers and anyone else who contacts us. We will also indicate how Welda uses this information for legitimate business purposes and to better meet the needs of our current and potential customers.

Please read this statement carefully. By visiting our website, using our services or otherwise contacting us, you acknowledge that you consent to the data processing activities described in this privacy statement. Please note that linked websites are subject to their own terms and conditions and privacy policies. If we change this statement, your continued use of our website and services will constitute your acknowledgment of the changed statement.

If you have any questions about this statement, you can contact us by e-mail at info@welda.be or you can send a letter to us at Welda NV, Antwerpsesteenweg 949, Oostakker-Gent, Belgium. Your questions will be received during business hours and we will aim to answer them as quickly as reasonably possible.

  1. What personal data do we collect?
  2. How do we use your data?
  3. Cookies and similar technologies
  4. Your rights
  5. How do we protect your data?
  6. How long do we keep your data?
  7. Disclosure of your information
  8. International Transfer of Data
  9. Changes to our privacy policy
  10. Contact Information

1. What personal data do we collect?

We may collect the following types of personal information about you: We may collect the following types of personal information about you:

  • Identification data: name, address, telephone number, e-mail address.
  • Financial data: payment information, creditworthiness.
  • Technical data: IP address, browser type, time zone settings.
  • Use of the website: click behavior, pages visited, duration of the visit.
  • Marketing Data: your preferences for receiving marketing from us and your communication preferences.

2. How do we use your data?

Your personal data is used for the following purposes:

  • Services: to process your orders and requests.
  • Customer service: to handle your questions and complaints.
  • Marketing: to inform you about our products and services.
  • Legal obligations: to comply with legal and regulatory requirements.
  • Security: to ensure the security of our systems and data.

3. Cookies and similar technologies

We use cookies to improve your experience on our website and to gain insight into the use of our website. You can consult our [cookie policy](https://www.welda.be/nl/cookiepolicy) for detailed information about the cookies we use and how you can manage your cookie settings.

4. Your rights

You have the following rights with regard to your personal data:

  • Right of access: you can request a copy of your personal data.
  • Right to rectification: you can have incorrect or incomplete data corrected.
  • Right to erasure: you can request to have your data deleted.
  • Right to restriction of processing: you can request to restrict the processing of your data.
  • Right to portability: you can request that your data be transferred to another organization.
  • Right to object: you can object to the processing of your data.

You can exercise your rights by contacting us at info@welda.be.

5. How do we protect your data?

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss, theft or modification. These measures include data encryption, access control and secure servers. However, despite all our efforts, we can never fully guarantee the security of your data.

6. How long do we keep your data?

Your personal data will be retained for as long as necessary for the purposes stated above or as long as required by applicable law.

7. Disclosure of your information

We may share your data with:

  • Service providers: who perform services on our behalf, such as payment processing and customer service.
  • Legal authorities: when we are legally obliged to provide your data.
  • Other third parties: with your consent or as otherwise permitted by law.

8. International Transfer of Data

Your data may be transferred to countries outside the European Economic Area (EEA) which may not provide the same level of data protection. We ensure that your data is adequately protected, for example by using standard contractual clauses approved by the European Commission.

9. Changes to our privacy policy

We may update this privacy policy from time to time. We recommend that you visit this page regularly to stay informed of any changes. At the top of this policy we will indicate when it was last updated.

10. Contact Information

If you have any questions about this privacy policy, please contact us at:

Welda NV
Address: Antwerpsesteenweg 949, 9041 Ghent
Email: info@welda.be
Telephone: +32 (0)9 355 74 26

Last updated: June 2024